Frequently asked questions
What are your candles made of?
Our candles are hand-poured with a natural soy wax blend and 100% cotton wicks, scented with thoughtfully selected fragrance oils for a clean, comforting burn.
Are your candles non-toxic?
Yes — we avoid harmful toxins, parabens, and phthalates so you can enjoy fragrance without worrying about unwanted chemicals in your air.
How long will my candle burn?
Most candles are designed to burn approximately 60–80 hours, giving you long-lasting scent and ambiance.
How should I care for my candle?
Before lighting, trim the wick to about ¼ inch. Allow the candle’s melt pool to reach the jar edges on the first burn to prevent tunneling. Never leave a burning candle unattended. (General candle care guidance — trim wicks, safe burn practices.)
Why isn’t my candle burning evenly?
If the wax doesn’t melt wall-to-wall during the first burn, it may tunnel. Let your candle burn longer on the first use to create a full melt pool. Trimming your wick and avoiding drafts also helps.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.